Program Benefits

Our flexible RiDP membership structure enables us to fulfil the needs of commercial and in-house Developers working in major enterprises and software vendors. We also offer a special category of membership to educational establishments that enables us to assist with in-house application development as well as tools and training to help extend the IT curriculum. Our engagement process ensures that you join at exactly the right level to maximise the benefits you receive from the programme. RiDP can be your rapid answer to gaining improved business agility in today’s dynamic markets. With Ricoh behind you, you can grow your business with confidence, knowing that you are supported by a global document expert.

Each membership level offers differentiated access to development tools, engineering support, technical resources and training, and includes a wide range of marketing benefits to help commercial developers market their products in the most successful way. Click on the links below for more information on each membership level.

List of Membership Benefits

Smart Membership Benefits

The Smart level Membership is free, and simply by registering to join the programme at this level, developers can access the new RICOH SmartSDK and begin developing new applications for Ricoh’s new range of Smart Operating Panel devices.

The RICOH SmartSDK platform supports and enables development of Smart Operation Panel (SOP) applications and software – the industry’s latest technology offers a simple programming interface to satisfy the fast-changing workflow requirements of our customers.

This entry level Membership comprises access to the following:

Developers wishing to access our full range of tools, resources and support may wish to read more about our Premier Plus level of membership.

Developers wishing to enter the programme at 'Smart' level do so at the discretion of the RiDP team. Once a Smart member has developed an app using Ricoh's SmartSDK, they must submit their application for Compatibiity Testing which is available at Premier Plus level.

To help provide access to more information at the initial development stage for you as a Smart members, we have inroduced the Smart starter pack:

Smart level starter pack

  • 1 Ask Ricoh ticket (1 support ticket)
  • 1 Developer key
  • 1 Product ID (1 year expiry)
  • 1 Basic training session - SmartSDK Absolute Beginner 'Light' (conducted remotely, e.g. webinar)

Cost = €450

If you are interested in this package, simply let us know when you register and the RiDP Team will provide more information on the next steps.

NB: Smart Members can expect to be able to access the latest versions up to 3 months after they have been released.


Premier Membership Benefits

For more advanced development requirements, RiDP™ Premier Membership provides Developers with access to the following tools and extended technical support and resources.

Premier membership is priced at €600 in the first year. Annual membership renewal prices are reduced to €450. These prices exclude VAT.

The following are available to Premier Members:

Access is granted to the RiDP™ Technical Q&A Database, where Developers can post questions to our engineering team, via the online support system, to help them solve development issues. Premier members are offered 3 support incidents per year and have the option to purchase additional Incident Support Blocks.

In order to facilitate the testing of the developed solution in connection with Ricoh products, Premier members are able to visit the RiDP™ Test Laboratory – located in Dusseldorf, Germany.


Premier Plus Membership Benefits

Premier Plus is the highest level of membership and comprises access to powerful Software Development Kits (SDKs), as well as extensive support, technical resources and training. 

Premier Plus Membership provides the best technical resources to help Developers create the innovative products that could open the way to new commercial opportunities.

In order to become a Premier Plus member of RiDP™, companies need to complete the on-line registration process. Once the on-line registration request has been received by the RiDP Commercial Support Team, the details will be verified, and if approved the applicant will be required to pay an initial membership fee of €3,500 for the first year and €3,000 for each additional year (prices exclude VAT). An RiDP Premier Plus Agreement (contract) is also required.

Premier Plus members have access to the full set of RiDP development tools which include everything available to Premier Membership as well as:

Development Tools    

GlobalScan NX SDK

Device Browser

Card Authentication Package SDK

Device SDK Type-J (SDK/J)


Adaptable Authentication API (AAA)    

RICOH SmartSDK    

RICOH Interactive Whiteboard (IWB) Web API                            

Plus: PCL and PJL Command Set, PostScript Local Operator, Private and Standard MIBs.

Technical Support

·         Unlimited Online Technical Support

·         Access to RiDP Lab (fees may apply)

·         Access to Q & A

·         Developer Training (fees may apply)

·         SDK/J and SmartSDK Digital Signature Process

·         Fee-based Compatibility Testing

Marketing Support

·         Invitation to participate in Ricoh Europe events, e.g. RiDP Developer Conference, TechED workshops

·         Equipment Program - special pricing arrangements can be made upon request to RiDP to support developers with the supply of Ricoh hardware

Sales/Business Opportunities

Commercial benefits that may be available to Members who have passed Compatibility Testing include the following:

·         Local Sales Opportunities

·         Ricoh Operating Companies may invite those members who have passed Compatibility Testing, dependant on local market requirements, to work with them on local sales opportunities

·         Potential consideration for a Ricoh Europe Value Proposition:
- A value proposition shows the customer the tangible benefits they will receive when they do business with Ricoh
- Once a Value Proposition has been defined, if a Ricoh Europe Standard Software Portfolio product does not fit within this Proposition, Ricoh may look outside of that Portfolio to our Community of RiDP Members to ensure performance advantage and drive success.

Further to the above points, benefits of being a Member also include an invitation to participate in our annual Vertical Market Contest at the Ricoh Developer Conference, where Members are asked to submit a case study based on a successful Value Proposition in one of our key vertical markets: Education, Government, Healthcare and Financial. An internal judging panel select a group of finalists to attend the Conference and present to the Conference audience who will vote for the winner.


Premier Plus members can also attend RiDP events, such as:

·         Annual RiDP Conference - this 2 day event, normally held in London provides a mix of technology and commercial topics designed to update delegates with information on Ricoh's latest technology, Ricoh's vision plus hands-on developer training workshops. This event is a great opportunity to network with Ricoh Family Group members as well as to meet with your peers and be part of the RiDP eco-system of Partners and ISVs

·         TechED - normally 1-1.5 day training event aimed specifically at developers and engineers, with in depth training on Ricoh's latest tool set