FAQ

Ricoh Developer Program™	Device SDK Type-J (SDK/J)
GlobalScan™ SDK

The Ricoh Developer Program™ offers all the tools, support and services needed for third party Developers to integrate their solution products with hardware and software from the brands: Ricoh, Lanier, Nashuatec, Gestetner and Rex Rotary.

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Ricoh understands that in today’s fast-paced business environment, preparing your products for market - in a timely, cost effective manner - is paramount to achieving success. Our goal is to help facilitate that process with a flexible, affordable and accessible Developer Program that enables Developers to create customized solutions tailored to meet specific customer needs.

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Ricoh is targeting Independent Software Vendors, Systems Integrators, Value-added Resellers, and Companies with in-house developers.

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Participation in the Ricoh Developer Program™ affords Developers the opportunity to profit from: 

• Access to advanced development tools 
• Technical support from the RiDP™ engineering team 
• A set of services to facilitate development, such as training, usage of compatibility lab or SDK beta versions 
• A series of marketing benefits 
• Leveraging the access to the Ricoh Group sales and distribution networks to create selling opportunities for their products 
• Customizing solutions that enhance and maintain customer satisfaction/loyalty 
• Using open-standard technologies to build high-level solutions            

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Yes. This program supports Ricoh, Lanier, Nashuatec, Gestetner and Rex Rotary hardware products.

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The Ricoh Developer Program™ offers the following three levels of membership: 

This three-tier membership model is designed to meet diverse development needs by offering differentiated access to development tools, technical support and marketing benefits.

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Basic Membership is the entry-level of Ricoh Developer Program™ and offers the following: 

• Industry standard PCL, PostScript Level 3™ and PJL code 
• Standard and proprietary MIB specifications 
• Access to RiDP™ Technical Q&A Database
• 2 support incidents by e-mail 
• Automatic notification of development tool updates 
• Posting the member company logo at the RiDP public home page (by invitation) 
• Posting member's solution information at the RiDP online catalogue (by invitation)            

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Premier Membership provides more advanced tools, namely Application Programming Interfaces (APIs), and extended technical e-mail support. Premier Membership offers the following: 

• Industry Standard PCL, PostScript Level 3 and PJL code 
• Standard and Proprietary Management Information Base (MIB) Specifications 
• Refined Printing Command Stream (RPCS) Printer Driver API 
• PC-Fax Driver API 
• SmartDeviceMonitor - Printer Management Software - API 
• Access to RiDP™ Technical Q&A Database 
• 10 support incidents by e-mail 
• Automatic notification of development tool updates 
• Usage of RiDP Lab for application testing (1 appointment per year) 
• Posting the member company logo at the RiDP™ public home page 
• Usage of "RiDP Premier Member" Logo for member’s promotion purposes 
• Posting member's solution at the RiDP online catalogue (by invitation) 
• Being mentioned in Ricoh Group press releases, publications and advertising materials (by invitation) 
• Participation in Ricoh Group events (by invitation)            

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Premier Plus Membership offers Developers an unprecedented level of support and training, as well as sophisticated tools to easily integrate Ricoh Group hardware and software solutions with third-party offerings. Premier Plus Membership includes the following: 

• Industry Standard PCL, PostScript Level 3 and PJL code 
• Standard and Proprietary Management Information Base (MIB) Specifications 
• Refined Printing Command Stream (RPCS) Printer Driver API 
• PC-Fax Driver API 
• SmartDeviceMonitor - Printer Management Software - API
• GlobalScan SDK and SDK/J 
• Access to RiDP™ Technical Q&A Database 
• Unlimited support incidents by e-mail and phone 
• Automatic notification of development tool updates 
• Usage of RiDP Lab for application testing (2 appointments per year) 
• GlobalScan SDK classroom training or SDK/J classroom training 
• Access to SDK beta versions 
• Posting the member company logo at the RiDP public home page 
• Usage of "RiDP Premier Plus Member" Logo for member’s promotion purposes 
• Posting member's solution at the RiDP online catalogue 
• Being mentioned in Ricoh Group press releases, publications and advertising materials (by invitation) 
• Participation in Ricoh Group events (by invitation) 
• Partnership opportunities with Ricoh Group local sales network (by invitation) 
• Joint briefings for customers or prospects (by invitation)            

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Support for developers is available through the RiDP™ web site. Please go to the Support section to see all available possibilities.

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